ORB-02
ORB / SYSTEM 02
Product universe / CRM
Launching soonCapture · Convert · Grow

See the entire customer motion.

Run the customer lifecycle from first signal to signed contract with connected companies, contacts, leads, deals, quotes, campaigns, conversations, and service activity.

15customer capabilities
4conversation channels
360°account context
Live signals Context linked
SYS 02CONNECTED
Product surface / Live context

Built deep enough to run the work.

Revenue context travels with delivery instead of disappearing at handoff. The surface below reflects the working detail available inside this part of the system.

/CRM
AMSK+
Revenue command

Pipeline

Open pipeline$1.84m↗ 12.4%
Weighted$938k51% confidence
Closing this month$420k8 opportunities
Forecast movementLast 12 weeks
ORB-02 / LIVESOURCE LINKED / 100%
Capability field / 01 / 06

One module. No shallow edges.

Each capability shares identity, workflow, history, search, automation, and governance with the rest of Orbyna.

01Know

Companies & contacts

Complete relationship records with inline editing, linked work, activity history, and stacked creation flows.

02Qualify

Leads & qualification

Capture from forms, assign ownership, manage sources, automate follow-up, and convert qualified demand.

03Convert

Deals & pipelines

Multiple configurable pipelines with value, probability, stages, forecasts, close dates, and audit history.

04Propose

Quotes & products

Product catalogues, line items, discounts, tax, status tracking, and deal-linked commercial proposals.

05Acquire

Campaigns & forms

Embedded lead capture, field mapping, campaign attribution, submissions, and performance visibility.

06Retain

Conversations & contracts

Email, SMS, calls, WhatsApp, meetings, activities, renewals, and expiry alerts in one timeline.

Operating sequence

From first signal to permanent record.

Collect demand from forms, campaigns, conversations, imports, or manual entry. Every step retains ownership, status, evidence, and history.

01
PHASE 01

Capture

Collect demand from forms, campaigns, conversations, imports, or manual entry.

02
PHASE 02

Qualify

Enrich the relationship, assign an owner, and progress the lead with a clear history.

03
PHASE 03

Convert

Move opportunity through pipeline, proposal, negotiation, and agreement.

PHASE 04

Deliver

Create connected work and preserve every promise through project delivery.

ORB-02CRMCONNECTED SYSTEM
Native connections

This module never works alone.

Orbyna shares context across systems while preserving the boundaries, owners, and controls each team needs.

Continue through the universeNEXT SYSTEM / ORB-03

Staff & Organisation

Make the organization legible.

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